Travel Consumer Restitution Corporation (TCRC) Statement
Serentripity is a registered seller of travel in California, registration number 2090490-40. Registration as a seller of travel in California does not constitute the state's approval.California law requires certain sellers of travel to have a trust account or bond. Serentripity has a trust account.
Serentripity is also a participant in the Travel Consumer Restitution Corporation (TCRC). If you are located in California at the time you pay us, you may request reimbursement from TCRC if you are owed a refund of more than $50 for transportation or travel services which was not refunded in a timely manner by a seller of travel who was registered and participating in the TCRC at the time of sale. The maximum amount that may be paid by the TCRC to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000.
A claim must be submitted to the TCRC within six months after the scheduled completion date of the travel. A claim must include sufficient information and documentation to prove your claim and a $35 processing fee. You must agree to waive your right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a claim with the TCRC, if you were located in California at the time of the sale.
You may request a claim form by writing to: Travel Consumer Restitution Corporation, PO Box 6001, Larkspur, CA 94977-6001; or by faxing a request to: (415)-927-7698.
If you are located outside California, the Travel Consumer Restitution Fund does not cover this sale.
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